Node Locked Licenses

You may request a refund for any node-locked license purchased within 30 days from the time of purchase. After 30 days no refund can be issued. 

Floating Licenses

You may request a refund for any floating license within 30 days from the time of purchase if the license file has not been issued. After 30 days no refund can be issued. If the license file has been issued at any time no refund can be issued.